Terms and conditions

Terms and conditions

1. Introduction and Agreement to Terms

Welcome to Dlicom, a decentralized social media platform and non-custodial cryptocurrency wallet application developed by ShlenPower Pte. Ltd. ("we," "us," or "our"). By accessing or using the Dlicom mobile application or any related services provided by ShlenPower Pte. Ltd. (collectively, the "Services"), you ("User" or "you") agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your use of our Services, including but not limited to, the decentralized social media features, non-custodial wallet functionality, communication tools (such as messaging, voice and video calls), and in-app DeFi services, including token swapping and staking.

By using our Services, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with these Terms, you must discontinue your use of the Dlicom Services immediately. Your continued use of our Services following the posting of changes to these Terms will be deemed your acceptance of those changes.

These Terms constitute a legally binding agreement between you and ShlenPower Pte. Ltd. regarding your use of Dlicom. If you are entering into this agreement on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms.

2. User Account and Responsibilities

2.1 Account Creation and Management

Dlicom is a decentralized platform designed to respect your privacy and minimize the collection of personal data. When you create an account on Dlicom, you are not required to provide personal information such as your name, email address, or phone number. Account creation is based on decentralized identifiers, and no central authority holds your personal data.

By creating an account, you acknowledge that it is your sole responsibility to maintain the confidentiality and security of your account credentials, including your private keys and wallet access. You agree not to share your account credentials with any third party, and you acknowledge that any unauthorized access or use of your account is your responsibility. ShlenPower Pte. Ltd. is not liable for any loss or damage arising from your failure to secure your account information.

2.2 Non-Custodial Wallet Responsibilities

Dlicom offers a non-custodial wallet as part of its Services. This means that you retain full control over your cryptocurrency assets and private keys at all times. We do not store your private keys, and we do not have access to or control over your wallet or funds. As a result, it is your responsibility to securely manage your private keys and backup your wallet.

You understand that any transactions conducted through your non-custodial wallet, including token swaps, staking, or transfers, are final and irreversible. Dlicom does not have the ability to reverse transactions or recover lost funds due to mismanagement of your private keys. You agree to exercise caution and take all necessary steps to protect your wallet and assets.

2.3 Prohibited Conduct

As a user of Dlicom, you agree to use the platform in a manner that is lawful and respectful of other users. The following conduct is strictly prohibited:

  • Engaging in any activity that is illegal or violates applicable laws and regulations.

  • Using the platform to harass, abuse, or harm other users.

  • Posting or sharing content that is defamatory, obscene, pornographic, offensive, or incites violence or hate.

  • Spamming or distributing unsolicited messages or advertisements.

  • Engaging in fraudulent activities, including impersonating others or misrepresenting your identity.

We reserve the right to suspend or terminate your account at our sole discretion if we determine that you have violated these terms or engaged in prohibited conduct.

2.4 Compliance with GDPR

If you are located in the European Union (EU) or the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Although Dlicom does not collect personal data during account creation, we recognize the importance of protecting the privacy and rights of our users. As such:

  • You have the right to access, correct, or delete any data associated with your account that may be stored on our platform, such as posts, media, or communication data.

  • You have the right to request the restriction of processing or object to the processing of your data, where applicable.

  • If any data is processed, you have the right to data portability, allowing you to receive a copy of your data in a structured, commonly used, and machine-readable format.

  • You have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.

Please note that since Dlicom is a decentralized platform using IPFS for data storage, certain actions, such as complete deletion of data from all decentralized nodes, may not be feasible. However, we strive to ensure that your data remains secure, encrypted, and private to the extent possible.

3. Decentralized Social Media Features

3.1 Overview of Social Media Features

Dlicom provides users with a decentralized social media platform that includes a variety of interactive features, such as:

  • Posting Content: Users can create and share posts that may include text, images, videos, links, and other media.

  • Commenting and Reactions: Users can comment on and react to posts by other users.

  • Chat and Messaging: Users can engage in direct messaging, which includes text, voice, video calls, and media sharing within encrypted conversations.

  • Story Sharing: Users can share ephemeral content, similar to "stories" on traditional social media platforms, which disappear after a set period of time.

These features are built on a decentralized architecture, meaning that content and interactions are not stored on centralized servers but are distributed across a decentralized network using technologies such as IPFS. This enhances user privacy and control over their data.

3.2 User Content Ownership

As a decentralized platform, Dlicom enables users to retain ownership of all content they create, including posts, media, and interactions. By using the platform, you grant Dlicom a limited, non-exclusive, royalty-free license to display your content on the platform solely for the purposes of operating the service. However, this license does not transfer ownership of your content to Dlicom, and you remain the sole owner of your data.

Given the decentralized nature of Dlicom, content you post may be stored on decentralized nodes within the IPFS network. While this enhances privacy and security, it may also mean that complete deletion of content across the entire network is not always possible.

3.3 Data Privacy and Encryption

Dlicom prioritizes the privacy and security of your communications and interactions. All direct messages, voice calls, and video calls on the platform are end-to-end encrypted, meaning only the participants involved in the conversation can access the content. Dlicom does not have access to or store the contents of these communications.

For posts and public interactions, while content is publicly accessible to other users on the platform, it is still stored and managed through decentralized protocols to ensure privacy and resistance to censorship. Media shared within the platform is encrypted and distributed using decentralized storage, ensuring that your data remains private and protected from unauthorized access.

3.4 Content Moderation and Responsibility

While Dlicom is a decentralized platform, users are still expected to comply with community guidelines and applicable laws when posting content or interacting with others. You are responsible for ensuring that the content you post or share does not violate any laws or infringe on the rights of others.

Dlicom may implement content moderation protocols, such as community flagging or automated detection tools, to identify and address illegal or harmful content. However, due to the decentralized nature of the platform, moderation may be limited in some cases. Content that is deemed illegal, harmful, or in violation of community guidelines may result in suspension or termination of your account.

3.5 User Control and Data Deletion

Dlicom provides users with full control over their social media data, including the ability to edit or delete posts, comments, and other interactions. When you choose to delete content, Dlicom will remove it from the platform and its decentralized storage. However, due to the nature of decentralized networks, complete removal of data from all decentralized nodes may not always be guaranteed.

In accordance with GDPR and other privacy regulations, users have the right to request the deletion of their personal data. Although Dlicom does not collect traditional personal data such as names or emails, any content or interactions stored on the platform may be subject to deletion upon request, where feasible. Users can exercise their right to delete or manage their data directly through the platform or by contacting [[email protected]].

3.6 Compliance with GDPR

For users located in the European Union (EU) or the European Economic Area (EEA), Dlicom is committed to ensuring compliance with the General Data Protection Regulation (GDPR). This includes providing users with the following rights regarding their content and data:

  • Right to Access: Users have the right to request access to the content they have created and stored on the platform.

  • Right to Rectification: Users can correct or update their content or posts if they believe the information is incorrect or incomplete.

  • Right to Erasure ("Right to be Forgotten"): Users can request the deletion of their content from the platform. While we strive to fulfill such requests, the decentralized nature of our platform may limit the ability to completely remove all instances of content from decentralized nodes.

  • Right to Restrict Processing: Users may request to restrict the processing of their content in certain situations, such as during the investigation of a data concern.

  • Right to Data Portability: Users have the right to receive their data in a structured, commonly used, and machine-readable format.

4. Non-Custodial Wallet

4.1 Overview of Non-Custodial Wallet

Dlicom provides a non-custodial wallet as a core feature of the platform, allowing users to securely manage their cryptocurrency assets without relying on third parties to hold or control their funds. As a non-custodial wallet, Dlicom does not have access to your private keys or assets, ensuring that you retain full control and ownership over your cryptocurrency at all times. The wallet supports multiple cryptocurrencies and tokens, allowing users to store, send, receive, swap, and stake their digital assets directly within the platform. This provides a decentralized financial experience that is fully under the user's control.

4.2 User Responsibility for Wallet Security

By using the Dlicom non-custodial wallet, you acknowledge that you are solely responsible for the security and management of your private keys and recovery phrases. Dlicom does not store or have access to your private keys, seed phrases, or any other sensitive wallet information. This means that if you lose access to your private keys or recovery phrases, Dlicom will not be able to recover your funds.

It is essential that you take appropriate measures to secure your private keys, including using strong passwords, backing up your recovery phrases in a secure location, and being cautious of phishing attempts or malicious software that could compromise your wallet.

4.3 Transactions and Irreversibility

All transactions made using the Dlicom non-custodial wallet, including token transfers, swaps, and staking, are conducted directly on the blockchain. Once a transaction is initiated and confirmed, it cannot be reversed. Dlicom has no control over the blockchain and cannot cancel or modify transactions after they have been processed.

You are responsible for ensuring the accuracy of the transaction details, such as recipient addresses and amounts, before confirming a transaction. Dlicom is not liable for any losses or errors resulting from incorrect transaction details, loss of funds due to unauthorized access, or any other issues related to the management of your wallet.

4.4 Data Collection and Privacy in the Non-Custodial Wallet

Dlicom operates with a strong focus on privacy and decentralization. As such, the non-custodial wallet feature does not require the collection of personal data. The platform processes only public wallet addresses and transaction data that are necessary to facilitate wallet operations.

  • No Personal Data Collected: When using the Dlicom wallet, no personally identifiable information (PII) is collected or stored. The wallet interacts with public blockchain networks to process transactions, but Dlicom does not link public wallet addresses to personal information such as your name, email address, or other identifying data.

  • Public Blockchain Data: Transactions conducted through the Dlicom wallet are recorded on the relevant blockchain, which is a public ledger. This means that transaction details, such as wallet addresses and transaction amounts, are publicly visible on the blockchain. However, this information is not associated with personal data unless the user has chosen to disclose such information elsewhere.

4.5 Data Security and Encryption

Dlicom employs industry-standard encryption protocols to ensure that all communications between your device and the blockchain are secure. While the platform does not store your private keys, it provides an encrypted environment for wallet interactions to protect against unauthorized access during the use of the wallet.

To further enhance security, users are encouraged to activate additional security measures, such as two-factor authentication (2FA) and hardware wallets, where applicable, to safeguard their assets.

4.7 User Rights and Data Deletion

As Dlicom does not store personal data related to the non-custodial wallet, traditional requests for data deletion under GDPR do not apply. However, users retain full control over their wallet and transaction data, which is stored on the blockchain. If users wish to cease using the wallet, they may simply uninstall the Dlicom app and transfer their funds to another wallet.

Dlicom does not have the ability to delete or alter blockchain data, as it is maintained on decentralized networks beyond the control of the platform.

5. IPFS Data Storage

5.1 Overview of IPFS Data Storage

Dlicom leverages the InterPlanetary File System (IPFS) for decentralized data storage, ensuring that user-generated content, such as posts, media, and communications, are stored across a distributed network rather than on centralized servers. This approach aligns with Dlicom’s core principle of decentralization, providing enhanced privacy, security, and resilience to censorship.

IPFS is a peer-to-peer file-sharing protocol that allows data to be stored on multiple nodes across a global network. Data is split into cryptographically hashed fragments and distributed, meaning that no single entity controls the data or the storage network. This ensures that data remains available and secure even in the event of network failures or attempts at censorship.

5.2 How Data is Stored on IPFS

When users upload data to the Dlicom platform—whether it be text posts, images, videos, or files—this data is encrypted and then stored across multiple nodes on the IPFS network. Each piece of data is assigned a unique hash that acts as an identifier, enabling retrieval from the distributed storage system.

  • Data Fragmentation: The data is fragmented and distributed across different nodes, ensuring that no single location contains the entirety of your data.

  • Data Integrity: Each fragment is cryptographically hashed, meaning the content cannot be altered without affecting the hash, ensuring data integrity.

  • Decentralized Access: The data can be accessed from any node in the network using its unique hash, allowing for decentralized retrieval without reliance on a central server.

5.3 Data Privacy and Security on IPFS

Dlicom ensures that data stored on IPFS is encrypted to protect user privacy. This means that even though data is distributed across multiple nodes, it remains unreadable to unauthorized parties. Only users with the correct decryption keys can access the original content.

By using IPFS, Dlicom ensures that your data is stored securely and is resistant to censorship or tampering. The decentralized nature of IPFS also reduces the risk of data breaches and unauthorized access, as there is no centralized point of vulnerability.

However, it is important to note that the IPFS protocol is a public system, and while your data is encrypted, the hashes that point to your data are publicly accessible. This means that, although the content of your data is secure, its existence on the IPFS network is visible.

5.4 User Control Over Data on IPFS

Users retain full control over their data stored on IPFS. You have the ability to delete posts, media, and other content from the Dlicom platform at any time. When you choose to delete data, Dlicom will initiate the removal of the data's reference from the platform. However, due to the decentralized nature of IPFS, complete deletion of the data from all nodes in the network cannot be guaranteed.

While Dlicom will no longer reference your data on the platform after deletion, fragments of the data may continue to exist on IPFS nodes beyond Dlicom’s control, as IPFS is a decentralized protocol. This is a key consideration when using decentralized storage solutions.

5.5 Data Portability and Access

Dlicom’s use of IPFS allows for seamless data portability. Users can retrieve their data by accessing the unique hash that points to it on the IPFS network. This makes it easy to share and transfer data across different platforms that also utilize IPFS, without the need for central intermediaries.

You have the right to access your data stored on the platform at any time by using the provided hashes. This right aligns with the General Data Protection Regulation (GDPR), ensuring that you have full transparency over what data is stored and how it can be accessed.

5.7 Data Retention

Dlicom does not impose a specific retention period for data stored on IPFS. Data remains available as long as it is actively referenced by the platform or retained by other nodes in the IPFS network. However, users are free to manage and delete their data as they see fit. Once data is deleted from the platform, the reference to the data is removed, but full deletion from the IPFS network may be beyond Dlicom’s control due to the decentralized architecture.

5.8 Risks and Considerations of Decentralized Storage

While IPFS provides numerous benefits, such as enhanced privacy, security, and resilience to censorship, it also introduces certain risks. The decentralized nature of IPFS means that Dlicom does not have complete control over the storage and distribution of your data once it is uploaded to the network.

  • Data Persistence: Data on IPFS may continue to exist on certain nodes even after it has been deleted from the Dlicom platform. This is an inherent characteristic of decentralized systems.

  • Public Access to Hashes: While your data remains encrypted, the existence of your data on the IPFS network is public through the associated hash. However, the content of your data remains inaccessible without the correct decryption key.

6. Communication Features (Messaging, Voice/Video Calls, Media Sharing)

6.1 Overview of Communication Features

Dlicom provides users with a suite of communication features that include encrypted messaging, voice calls, video calls, and media sharing (e.g., images, videos, files) within the decentralized social media platform. These features are designed to prioritize user privacy, security, and decentralization while ensuring seamless communication.

The communication features within Dlicom operate with end-to-end encryption, ensuring that only the intended recipients can view or access the content. Dlicom does not have access to the content of these communications, providing a secure environment for users to interact.

6.2 Agora.io Integration for Voice and Video Calls

For the facilitation of real-time voice and video calls, Dlicom integrates services provided by Agora.io, a third-party provider specializing in real-time engagement solutions. While the underlying communication infrastructure is powered by Agora.io, Dlicom ensures that user privacy is respected throughout the process.

Agora.io handles the technical transmission of voice and video data, but Dlicom implements end-to-end encryption on these communications. This ensures that neither Agora.io nor Dlicom has access to the content of your calls. Your video and voice communications remain private and secure from end to end.

6.3 Data Privacy and Encryption

Dlicom is dedicated to maintaining user privacy across all communication features, which include messaging, voice calls, video calls, and media sharing. The platform implements the following security measures:

  • Messaging: All text messages are encrypted from sender to receiver using end-to-end encryption. This ensures that no one, including Dlicom or any third-party providers, can access the content of your messages.

  • Voice and Video Calls: Similar to messaging, voice and video calls are protected by end-to-end encryption. This means that the content of your calls is inaccessible to any intermediary, including both Dlicom and Agora.io. Agora.io serves only as the facilitator for connection and transmission, without any access to the encrypted content.

  • Media Sharing: Any media shared through Dlicom’s messaging platform—such as images, videos, or files—is encrypted and stored in decentralized storage systems like IPFS. This ensures that your shared media remains secure and private.

6.4 User Control Over Communications

Dlicom provides users with full control over their communication data, including messages, voice and video call logs, and shared media. Users have the ability to delete chat histories, media files, and communication records at any time. Once deleted, these records are no longer accessible through the platform.

However, due to the nature of decentralized storage (e.g., IPFS), fragments of deleted media or messages may continue to exist on decentralized nodes beyond Dlicom’s direct control. Users should be aware of this limitation when utilizing decentralized storage solutions.

6.6 Third-Party Involvement and Data Sharing

Dlicom prioritizes user privacy and does not share the content of communications with third parties. The integration of Agora.io is limited to facilitating voice and video calls, and Dlicom ensures that Agora.io complies with strict privacy standards.

Although Agora.io manages the real-time data transmission for calls, all data is encrypted, ensuring that Agora.io cannot access the content of these communications. Furthermore, any data processed by Agora.io adheres to the terms and conditions of their privacy policy, which aligns with GDPR and other data protection regulations.

6.7 Data Retention and Deletion

Communication data—such as message histories, call logs, and media files—is retained on the Dlicom platform as long as necessary to provide the service. However, users have complete control over their communication data and can delete it at any time via the platform’s user interface.

Once a user deletes their communication data, Dlicom will remove references to this data from its systems. Nevertheless, as previously mentioned, due to the decentralized nature of certain storage systems (e.g., IPFS), complete deletion of data from all nodes may not be guaranteed.

6.8 Risks and Considerations for Users

While Dlicom utilizes advanced encryption protocols and decentralized storage to protect communication data, users should be aware of certain risks inherent in decentralized networks and third-party services:

  • Decentralized Storage Risks: Although data stored on IPFS is encrypted, the decentralized nature of IPFS means that data fragments may persist on the network even after deletion requests are made.

  • Third-Party Integration: Although Dlicom ensures that third-party services, such as Agora.io, meet stringent privacy and security standards, users should recognize that these services are involved in the transmission of voice and video data.

7. Monetization and DeFi Features

7.1 Overview of Monetization and DeFi Features

Dlicom offers a variety of monetization and decentralized finance (DeFi) features that empower users to earn and manage their digital assets directly within the platform. These features include in-app swapping, premium content subscriptions, and other decentralized financial tools, all aimed at seamlessly integrating social interaction with financial empowerment.

Through these features, users can earn rewards, engage in decentralized financial activities, and generate income while retaining control over their assets. All DeFi activities conducted on the Dlicom platform are non-custodial, meaning users maintain full ownership of their assets throughout the process.

7.2 In-App Swapping

Dlicom enables users to swap different cryptocurrencies directly within the app, providing an integrated decentralized exchange (DEX) experience. Users can swap tokens using various supported liquidity pools and decentralized protocols.

  • Non-Custodial Swapping: Similar to staking, the swapping functionality on Dlicom is non-custodial. Users execute swaps directly from their wallets, and the platform does not control the assets at any point in the process.

  • Aggregated Pricing: Dlicom utilizes decentralized aggregators to source the best prices across multiple decentralized exchanges, ensuring users receive competitive rates for their token swaps.

  • Transaction Fees: A small transaction fee may apply for each swap, typically paid in Dlicom tokens or another cryptocurrency. These fees contribute to the ecosystem and may also be utilized to reward liquidity providers.

7.3 DeFi Tools

In addition to staking and swapping, Dlicom integrates other DeFi tools that allow users to engage with decentralized finance directly through the platform. These tools include:

  • Liquidity Provision: Users can provide liquidity to decentralized pools in exchange for rewards. By contributing to liquidity pools, users help facilitate token swaps while earning a share of the transaction fees generated by the pool.

  • Yield Farming: Users can participate in yield farming by staking their tokens in high-yield DeFi protocols. Yield farming allows users to earn returns on their assets by providing liquidity or staking tokens in decentralized platforms.

  • Governance Participation: Holders of Dlicom tokens can participate in governance by voting on platform proposals. This gives users a voice in the future development of Dlicom, including changes to the platform’s features, staking pools, and other important decisions.

7.4 User Control and Transparency

Dlicom places a strong emphasis on user control over all financial activities on the platform. As a non-custodial platform, Dlicom does not hold or manage users' assets directly, ensuring that users retain full ownership and control of their tokens at all times.

  • Full Transparency: All staking, swapping, tipping, and other DeFi transactions are conducted on the blockchain, guaranteeing transparency and verifiability. Users can track their transactions and rewards in real-time, providing them with a clear understanding of their financial activities.

  • Decentralized Protocols: Dlicom integrates with decentralized protocols to ensure that users' assets are managed transparently, securely, and in a decentralized manner. These protocols operate autonomously on the blockchain, eliminating the need for intermediaries.

7.5 Risk Disclosure

While Dlicom offers various monetization and DeFi opportunities, users must understand the associated risks. All decentralized financial activities, including staking, swapping, and yield farming, carry inherent risks, including the potential loss of assets.

  • Market Volatility: Cryptocurrency markets are highly volatile, and the value of assets staked, swapped, or farmed may fluctuate significantly. Users should recognize that returns are not guaranteed, and there is a risk of losing the original value of their assets.

  • Smart Contract Risks: DeFi tools operate through smart contracts, which can be vulnerable to code flaws and potential exploits. While Dlicom strives to integrate reputable protocols, it cannot guarantee the security of third-party smart contracts.

  • Liquidity Risks: Providing liquidity or participating in yield farming can expose users to liquidity risks. Users may encounter difficulties when withdrawing their assets from liquidity pools or may experience slippage during swaps.

Users are encouraged to conduct their own research and assess their risk tolerance before engaging in any financial activities on the platform. Dlicom provides access to DeFi tools but does not offer financial advice or guarantees of returns.

8. Disclaimers and Limitation of Liability

8.1 General Disclaimer

The services provided by Dlicom, including but not limited to the decentralized social media platform, non-custodial wallet, staking, swapping, tipping, and other decentralized finance (DeFi) tools (collectively referred to as the "Services"), are offered on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the availability, functionality, accuracy, reliability, security, or suitability of our Services for any specific purpose. To the fullest extent permitted by law, Dlicom and ShlenPower Pte. Ltd. ("we," "us," or "our") disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Your use of the Dlicom platform and Services is entirely at your own risk. Dlicom does not guarantee that the Services will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We are not responsible for any losses or damages arising from your use of the Services, including any disruption or failure of the Services, loss of data, unauthorized access, or any other technical issues.

8.2 Financial Risk Disclaimer

Dlicom provides access to decentralized finance tools such as staking, token swapping, yield farming, and liquidity provision. These features carry inherent financial risks, including but not limited to the loss of funds, market volatility, and potential smart contract vulnerabilities.

  • No Financial or Investment Advice: Dlicom does not provide financial or investment advice. All content and tools provided through the platform are for informational purposes only. You are responsible for conducting your own research and evaluating the risks associated with any financial activity you engage in on the platform. Dlicom shall not be held liable for any decisions you make based on the information or tools provided by the platform.

  • No Guarantee of Returns: The returns from staking, yield farming, and other DeFi activities are not guaranteed. The performance of these activities depends on market conditions, blockchain protocol stability, and other external factors beyond Dlicom’s control. You acknowledge that any investment in decentralized finance tools comes with the risk of partial or total loss of your assets.

  • Irreversibility of Transactions: Transactions executed through Dlicom’s non-custodial wallet and DeFi tools, including token transfers and swaps, are irreversible. Once a transaction is confirmed on the blockchain, it cannot be canceled or modified. Dlicom does not have the ability to reverse or recover lost funds due to incorrect transactions, user errors, or unauthorized access to your account.

8.3 Decentralization and Security Disclaimer

Dlicom operates as a decentralized platform, and therefore, there are limitations to the control and support we can provide. The decentralized nature of blockchain and IPFS (InterPlanetary File System) storage means that certain data and transactions are managed by decentralized protocols outside of Dlicom’s direct control.

  • Decentralized Networks: Dlicom relies on decentralized blockchain networks (e.g., Ethereum) and IPFS for data storage and transaction processing. These decentralized systems are maintained by third-party node operators and may be subject to performance fluctuations, technical failures, and security vulnerabilities. Dlicom does not control these networks and cannot guarantee their performance, uptime, or security.

  • Security of Private Keys: As a non-custodial platform, Dlicom does not store or manage your private keys. The security of your private keys and wallet recovery phrases is entirely your responsibility. If you lose access to your private keys, Dlicom cannot recover your assets or assist in the retrieval of your funds. You acknowledge that any loss of your private keys may result in the permanent loss of access to your wallet and assets.

  • Third-Party Services: Dlicom integrates with third-party services (e.g., Agora.io for voice and video calls) to provide additional functionality. While we strive to ensure that these third-party services comply with industry standards and best practices, we are not responsible for their performance, security, or any losses arising from the use of such services. By using these services, you agree to their respective terms and conditions.

8.4 Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Dlicom, ShlenPower Pte. Ltd., or its affiliates, officers, directors, employees, agents, or partners be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of assets, or business interruption, arising from or in connection with your use of the Services, even if Dlicom has been advised of the possibility of such damages.

In no event shall Dlicom’s total liability to you for all claims arising out of or related to these Terms and the use of the Services exceed the greater of the total amount you paid to Dlicom for the specific service that gave rise to the liability or one hundred US dollars (USD $100). This limitation of liability applies to all claims, whether based on contract, tort, warranty, or any other legal theory.

8.5 Exclusions and Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, Dlicom’s liability will be limited to the greatest extent permitted by applicable law.
8.6 Force Majeure

Dlicom shall not be held liable for any failure or delay in the performance of its obligations under these Terms resulting from events beyond its reasonable control. This includes, but is not limited to, acts of God, natural disasters, war, civil unrest, strikes, pandemics, internet failures, cyberattacks, government actions, or any other event that renders the provision of Services impracticable or impossible.

8.7 Indemnification

You agree to indemnify, defend, and hold harmless Dlicom, ShlenPower Pte. Ltd., its affiliates, officers, directors, employees, agents, and partners from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

8.8 No Warranties

Dlicom makes no warranty that the Services will meet your specific requirements or that the Services will be uninterrupted, timely, secure, or error-free. Dlicom does not warrant that the results obtained from the use of the Services will be accurate or reliable, or that any errors in the Services will be corrected. You acknowledge that Dlicom provides no guarantee regarding the availability or quality of decentralized networks, smart contracts, or any other third-party services involved in the operation of the platform.

8.9 User Responsibility

You acknowledge and agree that you are solely responsible for your use of the Services and that you use the Services at your own risk. It is your responsibility to comply with all applicable laws, regulations, and tax obligations related to your use of Dlicom, including those related to cryptocurrency transactions, decentralized finance activities, and digital asset ownership.

9. Third-Party Services

9.1 Overview of Third-Party Services

Dlicom integrates with several third-party services and decentralized protocols to enhance the functionality of its platform. These services are essential to provide features such as real-time voice and video calls, token swapping, staking, data storage, and access to decentralized finance (DeFi) tools. While Dlicom aims to provide a seamless and integrated user experience, it is important to note that these third-party services operate independently and may have their own terms and conditions, privacy policies, and security practices.

By using Dlicom’s Services, you acknowledge and agree to the use of third-party services as part of the platform's functionality. Dlicom takes reasonable measures to ensure that these services are reliable and secure, but we do not control or guarantee the performance, availability, or security of these third-party services.

9.2 Examples of Third-Party Services

Some of the key third-party services and protocols integrated into the Dlicom platform include, but are not limited to:

  • Agora.io: Used for real-time voice and video calls on the Dlicom platform. Agora.io facilitates the transmission of audio and video data, while Dlicom implements end-to-end encryption to ensure the privacy and security of your communications. Agora.io operates independently, and its terms of service and privacy policy govern the handling of data within its system.

  • Decentralized Exchanges (DEXs): Used for token swapping within the Dlicom platform. These decentralized protocols facilitate the swapping of cryptocurrencies directly from your wallet, without the need for a central intermediary. Each DEX operates on its own set of rules and smart contracts, which may be subject to risks such as liquidity issues, smart contract bugs, or price slippage.

  • IPFS (InterPlanetary File System): Used for decentralized data storage. IPFS provides a distributed, peer-to-peer file storage system that ensures user data is not stored on centralized servers. However, because IPFS is a decentralized protocol, Dlicom does not control how or where data is stored on the network and cannot guarantee the complete deletion of data from all nodes when a deletion request is made.

  • Blockchain Networks: The Dlicom platform interacts with various blockchain networks (e.g., Ethereum) to facilitate transactions, staking, and other decentralized activities. These networks are maintained by third-party node operators and are subject to their own rules and limitations. Transaction delays, network congestion, and fluctuating fees (such as gas fees on Ethereum) are common occurrences and are outside of Dlicom’s control.

9.3 Third-Party Terms and Conditions

When using Dlicom’s Services, you may be required to agree to additional terms and conditions imposed by the third-party service providers. It is your responsibility to read and understand these terms before using any third-party services within the Dlicom platform. These terms may cover important aspects such as data usage, security protocols, transaction limits, and liability.

By continuing to use Dlicom, you acknowledge that third-party services are subject to their own contractual terms, and you agree to comply with those terms when applicable. Dlicom is not liable for any actions, errors, or omissions of these third-party services.

9.4 Data Privacy and Third-Party Services

While Dlicom strives to protect your data and maintain your privacy, interactions with third-party services may involve the processing of certain data that Dlicom does not control. For example, Agora.io processes voice and video call data, while decentralized exchanges process token swaps. Although Dlicom encrypts and secures the data within its control, third-party service providers may have access to certain non-encrypted data as part of their service delivery.

Dlicom works with reputable third-party providers who adhere to industry standards for data protection and privacy. However, Dlicom cannot guarantee the security or privacy practices of these independent third parties. Users are encouraged to review the privacy policies of any third-party service provider they interact with while using the platform.

10. Modifications to the Terms

10.1 Right to Modify

Dlicom reserves the right to update, revise, or modify these Terms and Conditions at any time in response to changes in legal requirements, technology, business practices, or other factors affecting the platform. Such modifications are made at our sole discretion and may occur without prior notice to you. However, we will make reasonable efforts to inform you of any significant changes by posting the updated Terms on the Dlicom platform or by notifying you via email or other communication methods, if available.

10.2 Effective Date of Modifications

Any modifications to these Terms and Conditions will become effective immediately upon posting unless otherwise stated. The “Effective Date” at the top of the Terms will be updated to reflect the date on which the modifications were made. It is your responsibility to review these Terms periodically to stay informed of any changes. Your continued use of the Dlicom platform and Services after any modifications have been posted will be deemed as your acceptance of the updated Terms. If you do not agree with any modifications to these Terms, you must discontinue your use of the Dlicom platform and Services immediately.

10.3 Material Changes

In the event that any material changes are made to these Terms, such as changes affecting your legal rights or obligations, we will take reasonable steps to notify you in advance. This may include sending a notification through the Dlicom platform, via email, or by other means of communication. Material changes may involve alterations to our privacy practices, updates to the functionality of the platform, changes to dispute resolution procedures, or updates regarding third-party service integrations.

10.4 User Acknowledgment and Agreement

By continuing to use the Dlicom platform and Services, you acknowledge and agree to these Terms and any modifications made to them. You are responsible for reviewing the Terms periodically and staying informed of any changes that may affect your rights and obligations. Your continued use constitutes acceptance of any revised Terms. If you do not agree with the Terms or any modifications, you must stop using the Services immediately.

10.5 Governing Modifications

In the event of a conflict between these Terms and any modified Terms, the most recent version of the Terms will prevail. It is important to note that these Terms and any subsequent modifications will govern your use of the Dlicom platform and Services, even if you fail to review the updated Terms.

11. Termination of Use

11.1 Right to Terminate

Dlicom reserves the right to suspend, limit, or terminate your access to the platform and its Services at any time, with or without notice, for any reason, including but not limited to the following:

  • Violation of Terms: If you breach or violate any provisions of these Terms and Conditions, Dlicom may immediately terminate your access to the platform without prior notice.

  • Illegal Activity: Any involvement in illegal activities, fraudulent behavior, or actions that violate applicable laws and regulations may result in the immediate termination of your use of the Dlicom platform.

  • Prohibited Conduct: Engaging in prohibited conduct, such as harassment, abuse, spamming, or sharing harmful content, will result in the termination of your account.

  • Security Concerns: If we detect or suspect any unauthorized or harmful activities associated with your account, such as attempts to compromise the security of the platform or other users, Dlicom may suspend or terminate your account to protect the platform and its users.

11.2 User-Initiated Termination

You have the right to terminate your use of the Dlicom platform and Services at any time. You may do so by:

  • Ceasing to Use the Platform: Discontinuing access to your account.

  • Requesting Deletion of Your Account: Requesting the deletion of your account and associated data, in accordance with our Privacy Policy. Upon your request, Dlicom will delete your account, including any content or data you have contributed, as long as it does not conflict with legal obligations or decentralized storage limitations.

11.3 Effect of Termination

Upon termination of your account, whether initiated by you or Dlicom:

  • Access Revoked: You will lose access to your account, including any content, data, or assets stored on the platform. If your account is terminated due to a violation of these Terms, Dlicom may also block your access to the platform in the future.

  • Deletion of Data: Dlicom will make reasonable efforts to delete your data from its systems, in accordance with the Privacy Policy and applicable data protection laws. However, due to the decentralized nature of some services (e.g., IPFS storage), it may not be possible to remove all data from decentralized nodes.

  • Outstanding Obligations: Any legal obligations, rights, or liabilities that arose prior to the termination will survive the termination of your account. This includes any outstanding financial obligations, such as fees or penalties, as well as legal liabilities for prior breaches of the Terms.

11.4 No Liability for Termination

Dlicom shall not be liable to you or any third party for any termination of your account, suspension of your access to the platform, or deletion of your data. You acknowledge that termination is a standard remedy for violation of these Terms and that it may be exercised at Dlicom’s discretion to maintain the integrity and security of the platform.

11.5 Reinstatement of Account

If your account has been terminated due to a violation of these Terms, Dlicom may, at its sole discretion, consider requests for reinstatement. Such requests must be made in writing and include an explanation of the actions you have taken to remedy the situation. Reinstatement is not guaranteed and will be determined based on the severity of the violation and your prior conduct on the platform.

11.6 Dispute Resolution Post-Termination

If you believe your account was wrongfully terminated, you may contact Dlicom at [email protected] to request a review of the termination decision. Dlicom will investigate the matter and respond in a timely manner. However, Dlicom’s decision on termination is final and not subject to further appeal or negotiation.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and Conditions, and any disputes arising from or relating to your use of the Dlicom platform and Services, shall be governed by and construed in accordance with the laws of the jurisdiction where ShlenPower Pte. Ltd. is registered, without regard to conflict of law principles. This applies to all matters related to your access to and use of the platform, including the enforcement of any rights or obligations under these Terms.

12.2 Agreement to Arbitrate

By using the Dlicom platform, you agree that any disputes, claims, or controversies arising out of or relating to these Terms, your use of the Services, or your relationship with Dlicom shall be resolved through binding arbitration, rather than in court. Arbitration is a process where a neutral third party (the arbitrator) resolves the dispute instead of a judge or jury.

Arbitration will be conducted in accordance with the rules of a recognized arbitration institution, and the language of the arbitration shall be English. The arbitration will be confidential, and the arbitrator’s decision will be final and binding. You understand and agree that by agreeing to arbitration, you are waiving your right to bring disputes before a court or to participate in a class action lawsuit or class-wide arbitration.

12.3 Exceptions to Arbitration

Notwithstanding the agreement to arbitrate, you and Dlicom retain the right to bring an individual action in small claims court if the claim is within the jurisdictional limits of such courts. Additionally, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

12.4 Arbitration Procedure

If a dispute arises and the parties are unable to resolve it through informal negotiation, either party may initiate arbitration by submitting a written demand for arbitration to the arbitration institution specified in the Terms or agreed upon by both parties. The arbitration will be conducted in the location that is most convenient for both parties or remotely, if agreed upon. The costs of arbitration, including administrative fees and arbitrator compensation, will be shared equally by both parties unless otherwise specified by the arbitrator. However, each party will be responsible for its own attorneys' fees unless the arbitrator awards legal fees to the prevailing party.

12.5 Class Action Waiver

By agreeing to these Terms, you agree to resolve any disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration. This means that you may only bring claims against Dlicom in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

12.6 Jurisdiction and Venue

For any legal proceedings permitted under these Terms that are not subject to arbitration, the parties agree that the courts of the jurisdiction where ShlenPower Pte. Ltd. is registered shall have exclusive jurisdiction. You and Dlicom consent to the venue and personal jurisdiction of these courts and waive any objections based on inconvenience or the location of the courts.

12.7 Limitation on Claims

You agree that any claim or cause of action arising out of or related to your use of the Dlicom platform or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred. This limitation applies to all types of claims, including those based on contract, tort, or other legal theories.

12.8 Good Faith Negotiation

Before initiating arbitration or any other legal proceedings, you agree to attempt to resolve any dispute with Dlicom through good faith negotiation. You must notify Dlicom of the nature of the dispute and attempt to engage in informal discussions for at least thirty (30) days to seek a resolution. If the dispute is not resolved through these negotiations, either party may then proceed with arbitration or other legal remedies.

13. User Rights and Privacy

13.1 User Rights Overview

Dlicom is committed to protecting the privacy and rights of its users, particularly in the context of decentralized services. In compliance with data protection regulations, such as the General Data Protection Regulation (GDPR) for European users and other applicable privacy laws, Dlicom ensures that users have control over their personal data, even in a decentralized environment.

As a decentralized application (dApp), Dlicom minimizes the collection of personal data and offers users full control over their data within the platform. Users have the right to access, manage, and delete their data, as well as exercise other rights related to privacy and data protection.

13.2 Right to Access

You have the right to request access to the data Dlicom processes about you. Although Dlicom does not collect traditional personal data (such as names, email addresses, or phone numbers), you may request access to information related to your usage of the platform, such as:

  • Public wallet addresses associated with your account.

  • Transaction data generated by your interactions with the platform.

  • Data stored on decentralized systems (e.g., posts, media, communication logs) to the extent that it is accessible.

Dlicom will provide you with a copy of the data processed about you upon request, subject to any limitations imposed by the decentralized nature of certain data storage systems.

13.3 Right to Rectification

If you believe that any data associated with your use of the Dlicom platform is inaccurate or incomplete, you have the right to request corrections or updates. While Dlicom does not control data stored on decentralized networks like IPFS, we will assist you in correcting any inaccuracies in the data we manage, such as transaction logs or other relevant records. Users can also edit or update their posts, comments, and other content shared on the platform directly through their account settings.

13.4 Right to Erasure ("Right to be Forgotten")

You have the right to request the deletion of your data from the Dlicom platform. Upon request, Dlicom will make reasonable efforts to delete your account, posts, communication logs, and other content stored on the platform. However, due to the decentralized nature of certain storage systems (e.g., IPFS), full deletion of data from all nodes may not always be possible. When a deletion request is submitted, Dlicom will remove references to the data on the platform, but users should be aware that fragments of data may still persist on decentralized nodes beyond Dlicom’s control.

13.5 Right to Restrict Processing

You have the right to request that Dlicom restrict the processing of your data under certain circumstances, such as when you contest the accuracy of the data or object to the processing of your data for specific purposes. While Dlicom’s platform is designed to minimize data processing, we will comply with requests to limit processing to the extent possible, particularly concerning interactions with third-party services.

13.6 Right to Data Portability

You have the right to receive your data in a structured, commonly used, and machine-readable format. This right applies to data that you have provided to Dlicom, such as your posts, media, and communication records. You can export this data through the platform's tools or by submitting a request to [email protected]. For transaction data and decentralized finance (DeFi) activities, data is already publicly available on the blockchain and can be accessed via blockchain explorers.

13.7 Right to Object

You have the right to object to the processing of your data at any time, particularly if the processing is based on Dlicom’s legitimate interests or involves direct marketing. If you object to data processing, Dlicom will stop processing your data unless there are compelling legitimate grounds for continuing, or if processing is necessary for legal claims.

13.8 Automated Decision-Making and Profiling

Dlicom does not engage in automated decision-making or profiling that would have legal or significant effects on users. The platform operates as a decentralized application, and no decisions about users are made solely by automated means.

13.9 Exercising Your Rights

If you wish to exercise any of your data protection rights, including accessing, correcting, or deleting your data, you can do so through the platform’s user interface or by contacting Dlicom’s support team at [email protected]. Dlicom will respond to your request in a timely manner and in compliance with applicable privacy laws.

13.10 User Privacy and Security

Dlicom takes your privacy seriously and implements robust security measures to protect your data. All communications and transactions on the platform are encrypted, and Dlicom does not have access to your private keys or the content of encrypted communications. However, as with any decentralized platform, there are inherent risks, and users are encouraged to take steps to secure their accounts, such as safeguarding private keys and using two-factor authentication where possible.

Dlicom does not sell or share your personal data with third parties for marketing purposes. Data is only shared with third-party services that are essential for platform functionality, such as Agora.io for voice and video calls. These third-party providers are required to comply with data protection laws and adhere to stringent privacy and security standards.

14. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, your privacy rights, or the Dlicom platform and Services, you can contact us using the following information:

ShlenPower Pte. Ltd.
Email: [email protected]
Website: www.dlicom.io

For data protection inquiries or to exercise your rights under privacy laws, including the General Data Protection Regulation (GDPR), please reach out to our Data Protection Officer (DPO) at [email protected].